Kat (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
wildvision) wrote2016-08-16 11:45 pm
wildvision) wrote2016-08-16 11:45 pm
Seriously, Bookstore?
Oh, for heaven's sake. I'm getting really frustrated at the KCTCS bookstore. Okay, so I mentioned before how when I first ordered my textbooks, one of them was backordered, and I worried if I'd get it on time. Then, it ended up shipping later that week, and I received it on Monday. That should have been the end of this little piece of drama.
But, no. See, I get on Blackboard and read the syllabus for that class, and it lists our textbook. But the textbook listed isn't the one I received. =/ It's a different edition. The syllabus says we need the 11th edition; they sent me the 10th edition. So I check the ISBN for the book. The professor mentioned it in an announcement, so I look it up. And sure enough, it's different than the one on my book. But here's the odd thing. When I plug the class info into the bookstore's website, the book it lists as the required text...the same book I ordered...has the ISBN the professor mentioned. So I have no idea how I ended up with a different book. Maybe some clueless employee grabbed the wrong book off the shelf. Maybe they've got it in their computer wrong. I have no idea.
So, I emailed my professor, explaining that I ordered the book the bookstore said was required, but that it didn't match what she listed in her syllabus. And I asked if this book would be okay, or if I needed to return it. She answered me today, saying that yeah, it was the wrong book, and that I'd need a copy of the correct one. (Which is what I expected, but I had a little, naive hope that one edition wouldn't be drastically different from the next.) She also sent out an announcement to the class, saying there was a mix up with the bookstore, and that she and her assistant would get on it. And she said that we didn't have to worry about the homework. The first assignment isn't due until next Monday, and she would push that date back if they couldn't get things straightened out. But she emphasized that we wouldn't be penalized over this book issue. So, that makes me think well of her, right off.
I emailed her back, asking if I should go ahead and talk to the bookstore about returning this, or if I should wait until things get straightened out. I'll wait for her reply, and then go from there, I guess. I just hope the bookstore doesn't give me any grief about returning it. See, the book came wrapped in plastic wrap, and I opened it. (Because silly me, I assumed the book they sent me would be the one I ordered!) Normally the reason for shrink-wrapping books is if there's software, or access codes, enclosed. This book had neither. Still, it was wrapped. If they complain, I'll complain right back, though. They're the ones who messed up, not me. Still, I'd rather not have to deal with that.
Ugh, I am already stressed about starting new classes, and this is not helping...
But, no. See, I get on Blackboard and read the syllabus for that class, and it lists our textbook. But the textbook listed isn't the one I received. =/ It's a different edition. The syllabus says we need the 11th edition; they sent me the 10th edition. So I check the ISBN for the book. The professor mentioned it in an announcement, so I look it up. And sure enough, it's different than the one on my book. But here's the odd thing. When I plug the class info into the bookstore's website, the book it lists as the required text...the same book I ordered...has the ISBN the professor mentioned. So I have no idea how I ended up with a different book. Maybe some clueless employee grabbed the wrong book off the shelf. Maybe they've got it in their computer wrong. I have no idea.
So, I emailed my professor, explaining that I ordered the book the bookstore said was required, but that it didn't match what she listed in her syllabus. And I asked if this book would be okay, or if I needed to return it. She answered me today, saying that yeah, it was the wrong book, and that I'd need a copy of the correct one. (Which is what I expected, but I had a little, naive hope that one edition wouldn't be drastically different from the next.) She also sent out an announcement to the class, saying there was a mix up with the bookstore, and that she and her assistant would get on it. And she said that we didn't have to worry about the homework. The first assignment isn't due until next Monday, and she would push that date back if they couldn't get things straightened out. But she emphasized that we wouldn't be penalized over this book issue. So, that makes me think well of her, right off.
I emailed her back, asking if I should go ahead and talk to the bookstore about returning this, or if I should wait until things get straightened out. I'll wait for her reply, and then go from there, I guess. I just hope the bookstore doesn't give me any grief about returning it. See, the book came wrapped in plastic wrap, and I opened it. (Because silly me, I assumed the book they sent me would be the one I ordered!) Normally the reason for shrink-wrapping books is if there's software, or access codes, enclosed. This book had neither. Still, it was wrapped. If they complain, I'll complain right back, though. They're the ones who messed up, not me. Still, I'd rather not have to deal with that.
Ugh, I am already stressed about starting new classes, and this is not helping...