Kat (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
wildvision) wrote2016-12-31 05:08 am
wildvision) wrote2016-12-31 05:08 am
And Again...
Take a look at that timestamp. A little after 5:00AM. Guess where I am! >_>
Second verse, same as the first! It's just the same as the last two times. When I tested it toward the end of my shift, I found that the information for Saturday wasn't in the handheld. So, I start calling people. First I call E, my boss. No answer, so I leave a message. Then I try CJ. No answer, left a message. Next, CL. No answer, left a message. Same with M. I tried them all again. Nothing. I try calling J; I didn't think he could fix this, but I had to try. He actually answered on the first call, bless him. But I was right; he didn't know how to fix it.
So I keep cycling through E, CJ, CL, and M. M answers after a while, but he didn't know how to fix it, either. So I keep calling the other three. Again. And again. And again. This goes on for an hour or so. I even try calling N, who's my boss's boss. No answer. I keep trying everyone. I text N, telling him what's up, since I couldn't get his voicemail when I called.
A little while later, N calls me. He got my text is on the way in. Huzzah.
So, N comes in and we try to figure out what's going on. But neither of us can really pinpoint anything. So, he suggests that I run through my processes again. Okay, fine by me. So I rerun everything. Once it's done, we check the handhelds and thankfully, the data seems to be showing up now. Hurray.
This particular problem happens from time to time, so I'm a little used to it. But honestly, I'm getting really pissed about the fact that almost no one in my freaking department will answer their bloody phones after hours. I mean, I get it. It sucks to get a call in the middle of the night, when you're trying to sleep. It's not fun. But, fuck. You're supposed to be on-call, in the event of technical problems like this. That means it's your freaking job to keep your phone where you can hear it, and to actually get up if it rings! Ugh.
I emailed my boss, telling him what happened. And I asked him for permission to try some fixes myself, in the event that I can't reach anyone the next time this happens. (Such as rerunning my processes, like we did tonight.) Because I can't just leave it, if I can't get ahold of someone. It has to get fixed. So, if no one will answer their freaking phones, then I need to have at least one option to try and fix it myself. We'll see what he says.
...And my last thing just finished up, so I am out of here. I think I'll stop for breakfast on the way home~
Second verse, same as the first! It's just the same as the last two times. When I tested it toward the end of my shift, I found that the information for Saturday wasn't in the handheld. So, I start calling people. First I call E, my boss. No answer, so I leave a message. Then I try CJ. No answer, left a message. Next, CL. No answer, left a message. Same with M. I tried them all again. Nothing. I try calling J; I didn't think he could fix this, but I had to try. He actually answered on the first call, bless him. But I was right; he didn't know how to fix it.
So I keep cycling through E, CJ, CL, and M. M answers after a while, but he didn't know how to fix it, either. So I keep calling the other three. Again. And again. And again. This goes on for an hour or so. I even try calling N, who's my boss's boss. No answer. I keep trying everyone. I text N, telling him what's up, since I couldn't get his voicemail when I called.
A little while later, N calls me. He got my text is on the way in. Huzzah.
So, N comes in and we try to figure out what's going on. But neither of us can really pinpoint anything. So, he suggests that I run through my processes again. Okay, fine by me. So I rerun everything. Once it's done, we check the handhelds and thankfully, the data seems to be showing up now. Hurray.
This particular problem happens from time to time, so I'm a little used to it. But honestly, I'm getting really pissed about the fact that almost no one in my freaking department will answer their bloody phones after hours. I mean, I get it. It sucks to get a call in the middle of the night, when you're trying to sleep. It's not fun. But, fuck. You're supposed to be on-call, in the event of technical problems like this. That means it's your freaking job to keep your phone where you can hear it, and to actually get up if it rings! Ugh.
I emailed my boss, telling him what happened. And I asked him for permission to try some fixes myself, in the event that I can't reach anyone the next time this happens. (Such as rerunning my processes, like we did tonight.) Because I can't just leave it, if I can't get ahold of someone. It has to get fixed. So, if no one will answer their freaking phones, then I need to have at least one option to try and fix it myself. We'll see what he says.
...And my last thing just finished up, so I am out of here. I think I'll stop for breakfast on the way home~